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Job details
Posting date: 18 August 2025
Salary: £24,937.00 to £26,598.00 per year
Additional salary information: £24937.00 – £26598.00 a year
Hours: Full time
Closing date: 25 August 2025
Location: Prescot, L35 5DR
Company: NHS Jobs
Job type: Permanent
Job reference: C9409-25-0697

Health Care Assistant Job summary

We have an exciting opportunity for Band 3 Health care Assistant to join our team in Outpatients. You will be based at Whiston Hospital.

General Outpatient is a very busy department where we assess, treat and oversea the treatment paths for all patients in all most specialities from start to finish.

As we are the “front door” of the Trust, all staff within Outpatients are expected to ensure all patients are treated with respect and dignity from start to finish.

 

Health Care Assistant Main duties

You will have excellent interpersonal and communication skills and a demonstrable ability to work creatively both independently, and as part of a multi-disciplinary team.

The post holder will assist trained nursing staff and Doctors with the care of patients, procedures, chaperoning and directing patients to other departments as required.

The health care assistant will prepare all consulting rooms ensuring the necessary documentation is available for clinicians and ensure all equipment and examination beds are cleaned and all consulting rooms are prepared prior to and on finishing each clinic.

The post holder will receive patients into clinic and provide them with the necessary information and advice as directed by the nurse in charge and provide a high standard of direct nursing care ensuring patient dignity is maintained. Be able to work under remote supervision.

 

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

 

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 18th August 2025

Closing date: 25th August 2025

Shortlisting date: 26th August 2025

Proposed Interview date: 25th September 2025

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

 

Person Specification

Qualifications

Essential

  • NVQ level 3 Health and Social Care or equivalent
  • Care Certificate (equivalent to level 1)
  • Literacy and numeracy functional skills level 2 or equivalent

Experience

Essential

  • Demonstrable experience of working in a patient care/health related role
  • Experience of working in a team
  • Knowledge of personal care and related procedures
  • Knowledge of relevant legislation related to healthcare

Skills

Essential

  • Ability to communicate effectively in both verbal and written formats
  • Good interpersonal skills
  • Able to work within a team
  • Experience of supporting junior staff and learners
  • Able to accept direction and guidance
  • Aware of own limitations
  • Flexible in working hours
  • Able to prioritise own workload and manage time effectively
  • Flexible, adaptable and responsive to change
  • Reliable and professional
  • Ability to cope in stressful and challenging situations
  • Inclusive and non-judgmental
  • Punctual, motivated and committed
  • Effective role model demonstrating Trust values
  • Basic IT skills

Other

Essential

  • Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient’s personal care
  • Concentration, focus and frequent record keeping requirements. Carrying out time critical tasks.
  • Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
  • Aware of the process for accessing staff health and wellbeing supportA/I
  • Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
  • Able to carry out direct clinical care as required on ward or department
  • Potential blood or body fluids exposure

Our Values

Essential

  • We are Kind
  • We are Open
  • We are Inclusive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR

To apply for this job please visit findajob.dwp.gov.uk.