Job summary
The health care assistant will be working closely with a friendly supportive team of Doctors, Practice Nurse’s, HCA’s, Urgent Care Practitioners and Care Coordinators, delivering service to over 22,000 patients across our three sites in the north or Bristol.
Pioneer is a three site practice rated CQC outstanding, aiming to deliver exemplary medical care which is accessible, responsive, and caring.
We are passionate about our extensive programme of research and we support and take pride in training the next generation of clinical practitioners.
Main duties of the job
The health care assistant will be responsible for assessing, planning, and implementing care for patients, whilst promoting health and wellbeing within the practice.
The health care assistant has the ability to work professionally, calmly, and independently with a proactive approach.
The health care assistant will have high standards of HCA care, and duties will include all task normally undertaken by a Health Care Assistant.
About us
Pioneer have an exciting opportunity for a Health Care Assistant to join our friendly team of Nurses, HCA’s and Phlebotomist working over three sites in north Bristol.
Job description
Job responsibilities
The post holder will work under indirect supervision of the Nurse Clinical Lead and undertakes task and duties delegated by the Nurse Clinical Lead, or a suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients and following policy and procedures.
To support the practice to ensure compliance with its statutory and regulatory obligations, such as but not limited to the Care Quality Commission and Data Protection Act 2018(GDPR)
Person Specification
Qualifications
Essential
- Good general education with demonstrable ability in Mathematics and English Language desirable.
- Experience of maintaining and manipulating computerised and/or paper-based data/information.
Desirable
- Working towards the 15 essential standards of the Care Certificate.
- NVQ Level 3 or equivalent experience.
Experience
Essential
- Ability to handle face to face and telephone enquiries in a professional manner.
- In communication, ability to assess any given situation and to respond in the appropriate manner, with a high degree of tact & diplomacy.
- Ability to organise and prioritise work, and to adhere to deadlines and targets.
- Ability to handle information securely and confidentially.
- Ability to work cooperatively as part of a team.
- Ability to work on own initiative dealing with confidential issues.
- Ability to act on own initiative when delivering patient care whilst accessing suitable supervision.
- Able to work efficiently and with a great degree of accuracy.
Desirable
- Experience of working in a GP Practice or NHS environment.
- An awareness of equal opportunities.
- An awareness of Health and Safety within the workplace.
- Experience of working in a service orientated environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Pioneer Medical Group
