Job details
| 13 December 2024 |
| £24,071.00 to £25,674.00 per year |
| £24071.00 – £25674.00 a year |
| Full time |
| 23 December 2024 |
| Carlisle, CA2 7HY |
| NHS Jobs |
| Permanent |
| C9262-24-1932 |
Clinical Support Worker Job summary
(adsbygoogle = window.adsbygoogle || []).push({});
The Clinical Support Worker will undertake relevant unsupervised laboratory duties and administrative duties in a timely and efficient manner as directed by SOPs and departmental policy, performing daily and weekly support tasks for:
Blood Sciences Team/Support Managers
Quality Manager
Operational and Service Manager
Main duties of the job
Clinicalo Co-operate fully with the Blood Sciences Management team, to enable day-to-day departmental objectives to be achieved.o Support with Acceptance testing of Blood Sciences reagents and consumables, under guidance of support/team manager.o Assist Support Managers with EQA material, review and recording results.o Review test results and respond/escalate appropriately to the results as per section guidelines.o Undertake daily/weekly housekeeping duties as required in accordance with departmental decontamination procedures.Administrationo Deal with telephone enquiries and emails for Blood Sciences Managers, understanding personal limitations, and redirect to others for action as appropriate.o Operate the laboratory computer systems to input and retrieve data, ensuring accurate data input into all computerised systems.o Provide administration support including word processing, filing, photocopying, taking and typing minutes.o Adhere to Trust policies, including those relating to Data Protection Act, Computer Misuse Act and Copyright, Designs and Patents Act.o Monitor stock in work area and arrange replenishment as necessary to maintain service continuity.o Assist with ensuring the quality and regulatory standard i.e. UKASEducationo Assist with delivery of training of new staff, as appropriate, to the agreed regulatory standards.o Undertake continuing professional development, including mandatory and statutory.
About us
At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’.
- Being a clinically led organisation
- Quality and safety at the heart
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work
Job description
Job responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person Specification
Qualifications
Essential
- A levels or equivalent NVQ Level 3 in clinical laboratory support or equivalent.
Experience
Essential
- Data entry.
- Working in a customer service environment.
- Understanding of confidentiality issues.
Desirable
- Laboratory work.
- NHS employment.
Knowledge
Essential
- Understanding of Blood Sciences.
- Understanding of quality management systems.
- Computer use.
- Equality issues.
Desirable
- NHS systems.
- Medical terminology.
- UKAS standards
- Q-Pulse QMS system
Skills
Essential
- Keyboard skills.
- Able to work as part of a team and independently.
- Effective communication and interpersonal skills.
- Able to prioritise work to meet deadlines in a busy environment.
- Good hand-eye coordination.
Personal Circumstances
Essential
- Meticulous, good attention to detail. Motivation.
- Enthusiasm.
Other requirements
Essential
- Flexible and adaptable approach to work.
- Cross working.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
