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Job Summary

The Support worker will support the clinical work of the Rapid Access to Acute Rehabilitation (RAAR) Team clinicians. The RAAR Team is an interdisciplinary team of rehabilitation professionals including occupational therapy, physiotherapy, psychology, speech and language therapy, rehabilitation nursing and therapy support workers, all overseen by rehabilitation medicine consultants. The RAAR team provides intensive rehabilitation to inpatients with complex rehabilitation needs including brain injury, spinal cord injury and polytrauma, within the acute setting.

The therapy support workers in the RAAR team are expected to be multi-skilled across the spectrum of rehabilitation interventions including physical therapy interventions and exercise programmes, functional task practice, cognitive and emotional health interventions and communication and swallow interventions.

Each of the therapy support workers has an area where they have advanced skills in one particular area. This post is suitable for some wanting to develop additional and extended skills in physiotherapy assessment and interventions.

Training will be provided in any areas where new starters have development needs. This is an exciting and rewarding post that truly enables you to support people in achieving their rehabilitation goals.

Main duties of the job

Tasks will include, under the direction of the individual RAAR clinicians:

providing individual rehabilitation sessions as prescribed by the treating clinicians

assisting clinicians in providing sessions that require two or more people

contributing to organising and running rehabilitation groups such as upper limb groups, standing groups, communication training, brain injury rehabilitation or kitchen based tasks

assisting in preparing rehabilitation materials such as personalised orientation booklets, communication aids or personalised timetables

supporting everyday routines including assisting with showering and dressing and bringing patients from the ward to the therapy gym, kitchen and treatment rooms

assisting in therapy administration tasks such as maintaining and ordering equipment, maintaining paper based assessment stock

About us

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of £1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Job description

Job responsibilities

Main Duties and Responsibilities

Clinical Responsibilities

  • To provide treatment to patients following a pre-prescribed treatment plan utilising a variety of basic therapy techniques such as assisting a patient to carryout activities of daily living, assisting patients to walk with an appropriate aid, completing physical exercise programmes, undertaking specific speech exercises, swallow rehabilitation or communication programmes, providing basic mental health interventions such as relaxation techniques or breathing exercises or carrying out specific cognitive rehabilitation interventions such as orientation programmes
  • To assist the therapist(s) with individual treatments where a second or third person is require to provide safe and effective therapy
  • To assist the therapist(s) with planning, organising and running group treatment programmes
  • To developed advanced skills in specific physiotherapy based interventions including specific neuro-rehabilitation techniques, bespoke exercise programmes for the upper limb, lower limb and trunk, sensory interventions
  • Within the scope of practice and still under overall direction of the therapists, to progress agreed aspects of treatment independently, particularly as they relate to physiotherapy treatment programmes
  • To apply the principles around intensity, strength training and repetitions in therapy sessions to maximise patient progress, using personal and creative skills to maximise engagement and persistence in sessions.
  • To develop specific skills in assisting in the fabrication and maintenance of specific orthoses including the use of soft and scotch material, shoulder supports and ankle-foot orthoses and act as a resource for colleagues on the donning and doffing of these orthoses and supports
  • To develop advanced skills in the adjustment and maintenance of wheelchairs including tilt in space wheelchairs and act as a resource for colleagues with these pieces of equipment
  • To develop skills in the use of a range of physical adjuncts including robotic therapy, neuromuscular electrical stimulation and functional orthoses such as the Saebo Glove, under the guidance of the therapist (s)
  • To be able to recognise change in the condition of a patient, decide whether to treat or monitor and document the patient response/reaction to any treatment undertake. To escalate concerns to the ward nursing and medical team and treating therapist(s) in a timely fashion
  • To assist with the care of patients including transporting them to a treatment area, preparing drinks, supervising or assisting with eating/drinking, toileting, dressing and undressing as part of their treatment programme, including assisting the ward nursing staff as appropriate
  • To assist therapists with the production of of bespoke therapy resources such as communication supports, brain injury rehabilitation booklets, orientation resources or timelines, and then provide appropriate practice and repetition of their use with patients
  • To monitor the safety of patients whilst carrying out activities of daily living or other treatment sessions in line with agreed protocol, documenting safety in patients clinical notes and feeding back to the treating therapist(s)
  • To collect data from patients for recognised outcome measures and document for the therapist(s) to interpret, and where appropriate independently complete simple outcome measures as deemed with the scope of practice.

To follow a timetable of work as provided by the supervising therapists, keeping to prescribed times and activities, and feeding back in a timely fashion where this has not been possible

  • To maximise patient engagement in rehabilitation through effective communication skills, utilising verbal and non-verbal skills and tailoring communication to the patients/carers level of comprehension or cognition, following advice from the treating therapist(s

Information Management and Communication

To provide and receive information from patients, carers and other professionals regarding a patients condition and treatment progress.

To take and relay messages accurately on the telephone and face to face with patients, relatives, health care professionals and others

To contribute to clinical meetings and handovers, taking and receiving therapy information in an accurate and concise manner.To book transport for access visits and home visits

To maintain accurate and timely patient notes and activity records in accordance with departmental policy and to ensure the safekeeping and confidentiality of these records, using Trust systems such as EPIC

Governance / Quality Control

  • To be responsible for competent use and maintenance of all equipment used, to report defects in equipment in a timely manner to the senior clinicians on the ward or part of the team as appropriate
  • To understand the function and use of departmental equipment and be able to use safely jointly with therapy staff or independently with own patients.
  • To help coordinate programmes for cleaning/tidying ofclinical equipment e.g. wheelchairs, electrical equipment
  • To administer any equipment loan monitoring system and liaise with maintenance engineers where appropriate.
  • To undertake administrative tasks particularly related to maintaining assessment and treatment resources such as printing, copying, collating and laminating
  • To be responsible for stock control within clinical areas ensuring consistent supply and request new orders from the team admin including using catalogues for new equipment.
  • To collect, unpack and store new supplies
  • To administer appropriate systems for the managing the petty cash and stock control in relevant place of work.

Administrative Responsibilities

To liaise with managers, other administrative and support staff as necessary to ensure the smooth running of the department, both clinically and administratively.

Research and Service Development

To contribute to team service development initiatives as appropriate

To participate in the departments ongoing audit and research programme as required.

To assist in gathering patient experience data as directed


To participate in regular performance appraisal meetings, contributing to the assessment of own learning needs and take an active approach to personal and professional development


  • The post holder has a general duty of care for their own health, safety and wellbeing and that of work colleagues, visitors and patients within the hospital, in addition to any specific risk management or clinical governance accountabilities associated with this post.
  • To observe the rules, policies, procedures and standards of King’s College Hospital NHS Foundation Trust together with all relevant statutory and professional obligations.
  • We want to be an organisation where everyone shares a commitment to delivering the very best care and feels like their contribution is valuable and valued.
  • At Kings we are a kind, respectful team:

Kind. We show compassion and understanding and bring a positive attitude to our work

Respectful. We promote equality, are inclusive and honest, speaking up when needed

Team. We support each other, communicate openly, and are reassuringly professional

  • To observe and maintain strict confidentiality of personal information relating to patients and staff.
  • To be responsible, with management support, for their own personal development and to actively contribute to the development of colleagues.
  • This job description is intended as a guide to the general scope of duties and is not intended to be definitive or restrictive. It is expected that some of the duties will change over time and this description will be subject to review in consultation with the post holder.
  • All employees must hold an ‘’ email account which will be the Trust’s formal route for email communication.
  • Everyone is responsible for promoting inclusion no matter their role or team. At Kings, we want to create an environment where everyone feels valued, respected and welcomed

Safe Guarding

The Trust takes the issues of Safeguarding Children, Adults and addressing Domestic Abuse very seriously. All employees have a responsibility to support the organisation in our duties by;

  • attending mandatory training on safeguarding children and adults
  • familiarising themselves with the Trust’s processes for reporting concerns
  • reportingany safeguarding child or adult concerns appropriately

Infection Control Statement

The post holder has an important responsibility for and contribution to infection control and must be familiar with the infection control and hygiene procedures and requirements when in clinical areas.

The post holder has an important responsibility for and contribution to make to infection control and must be familiar with the infection control and hygiene requirements of this role.

These requirements are set out in the National Code of Practice on Infection Control and in local policies and procedures which will be made clear during your induction and subsequent refresher training. These standards must be strictly complied with at all times.

Person Specification

Education and Qualifications


  • NVQ Level 3 or equivalent
  • GCSE or equivalent in Maths and English
  • Completion of relevant neuro-rehabilitation, exercise training or other relevant CPD or courses

Knowledge and Experience


  • Considerable experience as a therapy/rehabilitation assistant or similar role
  • Demonstrated ability to learn new procedures and techniques and follow instructions
  • Basic math and IT skills, including ability to use Microsoft Word, use email and able to learn to use systems such as the Trust electronic notes system
  • Awareness of the importance of confidentiality in healthcare settings
  • Demonstrates knowledge of the roles within a rehabilitation team including occupational therapy, speech and language therapy, physiotherapy, clinical psychology and rehabilitation nursing
  • Experience in taking basic observations and understanding when a patient is becoming medically unwell
  • Prior experience with wheelchairs and walking aids
  • Manual handling skills and familiarity with manual handling equipment


  • Experience of physiotherapy interventions as a neuro-rehabilitation setting value equality and diversity
  • Experience with rehabilitation technologies including robotics, electrical stimulation, orthoses
  • Experience of working with brain injury, spinal cord injury, stroke or other neurological conditions
  • Experience of completing physiotherapy outcome measures

Skills and Competencies


  • Able to work largely independently throughout the day
  • Able to manage own time effectivelyAble to communicate logically and accurately, in English, imparting information to others (written and verbal)
  • Able to adjust communication style for people with communication difficulties
  • Sensitivity towards patients when dealing with personal care tasks or who present with changes in appearance due to their injury, disability or illness
  • Good team working skills
  • Able to demonstrate manual dexterity and sustain moderate to high level physical effort through the day, including manual handling
  • Able to contribute to identifying and addressing own learning and development needs
  • Enthusiastic, flexible and friendly manner; able to encourage patients to participate maximally in their rehabilitation activities
  • Awareness of equality, diversity and inclusion principles as they relate to patients and colleagues


  • Able to progress aspects of patient’s rehabilitation programmes independently whilst recognising boundaries of own practice and responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

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