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Job Summary

An exciting opportunity has arisen at London North West University Healthcare Trust for an enthusiastic, motivated and dynamic individual to join the Cancer Nursing Team as a Cancer Clinical Support Worker.

Serving a population of over 930,000 the Trust’s cancer activity is comparable to designated cancer centres, so if you thrive on a challenge and feel you can make a real difference to the care of our cancer patients, this post maybe for you. The Head & Neck cancer nursing team are looking for a Band 4 cancer clinical support worker to assist them in providing high quality care to patients living with and beyond a diagnosis of cancer. The role will include a mixture of patient contact, management of databases, making appointments and managing our health and well being events. The patient contact will include answering phone enquiries, contacting patients directly, assisting with health & well being events and in filling in forms for both feedback and assessment.

Main duties of the job

The Cancer Clinical Support Worker will form an integral part of the multidisciplinary team approach in caring for the physical, social and psychological needs of patients diagnosed with cancer and their carers throughout the care treatment pathway and after care support.

You will work in close unison with the Clinical Nurse Specialists (CNSs) to ensure the coordination and management of patients at all points of their treatment including stratified follow-up and will be able to signpost patients to support their self-management. You will be responsible for the management of IT systems that support the cancer pathway and be a key contact for patients.

The post holder will work independently within the remit of the role but under the guidance and supervision of the Clinical Nurse Specialists.

The successful candidate will have worked within the NHS and have excellent communication skills, experience in data collection, analysis, and office software and be able to prioritise their workload without direct supervision. Previous experience of supporting cancer patients would be advantageous.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Person Specification

Education/Qualifications

Essential

  • GCSE/’O’ level English and Mathematics
  • NVQ Level 4 in Health or Social care, or equivalent experience/education
  • Evidence of further study, courses related to healthcare or cancer care

Desirable

  • Medical Terminology Course.

Knowledge & Experience

Essential

  • Relevant Health or social care experience at Band 3 or equivalent, or transferable knowledge & experience of working with the public
  • Understanding of key referral pathways to Allied Health Professionals to support plans of care
  • Experience of using a spreadsheet and devising databases
  • Experience in managing small projects
  • Previous Involvement with Data collection systems and data analysis
  • Experience of dealing with challenging situations

Desirable

  • Previous experience of supporting patient/clients
  • Previous experience in a cancer services setting or similar.
  • Clinical audit knowledge,Previous experience of participation in audit
  • Experience in service improvement
  • Hospital PAS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 13 June 2024

To apply for this job please visit apps.trac.jobs.