Support Worker Job Summary
The support worker will be the key person identified for providing cancer information and support, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. The aim of the role is to make sure that people living with cancer can access the right support, at the right time.
The support worker will take an active role in contributing towards the development and Implementation of cancer survivorship initiatives enabling people affected by cancer to navigate the health and social care system and become self-supportive i.e. coordinating health and well-being clinics to enable independence and support self-management as appropriate.
The post holder will co-ordinate care by providing a single point of access for cancer patients including rapid re-entry into the system for those people identified as having urgent or specialist needs
Main duties of the Support Worker
Provide regular supported conversations with the person living with cancer, assessing their holistic needs, and supporting them to self-manage by providing relevant information and advice, and signposting to other Macmillan resources and services available to meet their identified needs.
Following a holistic needs assessment, coordinates care with the person living with cancer so they can access the right help at the right time and providing a personalised response to any changes in need.
Be responsible for own workload, providing clinical advice within sphere of own knowledge and seek expertise as required
Respond to any queries from patients, carers and visitors providing verbal and written information in a timely manner
- Coordinate the necessary assessments, appointments or investigations to fast track people back into the system if required
Channelling and co-ordination of the patient follow up pathway ensuring robust communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust and close liaison with the community staff and oncology teams.
Planning/inviting/organising of Health and Well-Being events or other supported self-management clinics
Coordinate remote surveillance and monitoring through appointments for investigations and feedback of results for non-complex cases
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
To apply for this job please visit apps.trac.jobs.