We are looking for applications from Charity Assistant Volunteers, people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.
Charity Assistant Volunteer Job overview
Do you want to help make our hospital a better place for our patients and staff?
This is an exciting opportunity to take on the role of Charity Assistant for York & Scarborough Hospitals Charity (Y&S HC).
As Charity Assistant, you will be the first point of contact for enquiries into the charity through the Charity Office. Reporting to the Head of Charity, although supporting all members of the team to deliver the charity strategy, you will play an invaluable role in day-to-day operational activity of the charity, providing administrative and fundraising support to the Charity Team.
Charity Assistant Volunteer Main duties
Through excellent customer service and attention to detail, you will assist in building and developing fundraising relationships with donors, supporters and volunteers.
You will have responsibility for thanking all donations received, accurately recording financial data and supporter information on our CRM database, keeping digital fundraising platforms updated and relevant and assisting with direct-mail and newsletters for distribution to our supporters. You will be required to attend meetings and take minutes.
The Charity Assistant Volunteer role involves communicating with a wide range of people; internal trust staff, patients and family members as well as community groups and local businesses, so an ability to adapt to these difference audiences is essential.
As a Charity Assistant Volunteer, you will be someone with a positive outlook and attitude, a strong team player and be keen to make a difference for our hospitals through your work in a busy fundraising environment. Previous charity or fundraising experience would be an advantage but not essential.
The role is based in the Charity Office at York Hospital, although you will occasionally be required to travel to other sites within York and Scarborough Teaching Hospitals NHS Foundation Trust, and work out of hours when required for fundraising events.
Working for our organisation
Benefits of Charity Assistant Volunteer Job Role
We offer a range of benefits to support our staff including:
- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust’s dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks – including our Race Equality, LGBTQ+, Disability and Carers Networks – to increase the number of applications we receive from different backgrounds.
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE – Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
COVID-19 Vaccination Requirements
Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.
Person specification
Education, Qualifications & Training
Essential criteria
- Educated to GCSE Level or equivalent. Maths and English at C or above
- Previous Secretarial/ Administrative experience (6 months minimum)
- Experience of Microsoft package including word, excel and PowerPoint
Desirable criteria
- Previous Office/Administrative experience in an NHS environment
Specific Experience
Essential criteria
- Experience of delivering excellent donor stewardship or customer care
Desirable criteria
- Experience working for a charity or third sector organisation
- Experience working with a CRM database
Knowledge
Desirable criteria
- Awareness of GDPR and data protection regulation
Skills
Essential criteria
- Able to organise and prioritise own workload
- Able to function as part of a team
Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.
DBS Checks
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment. By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £22.68 for a standard check and £42.68 for an enhanced check. The level of check will be determined by the post you are applying for.
Please note that Volunteers and Bank only staff will not be charged.
The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check – basic, standard and enhanced.
Agile and Flexible Working
We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts. We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Employee Assistance Programme (EAP)
All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.
Relocation Package
The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.
A bit more about us and the surrounding area
York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York – consistently voted one of the best places to live in the UK. We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale – an area covering 3,400 square miles.
Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.
Sponsorship
If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.
To apply for this job please visit apps.trac.jobs.