Clinical Support Worker Job summary
We are looking for a highly motivated Clinical Support Worker to join our Team.
The Hawthorn Recovery Unit is based at Chase Farm Hospital in Enfield and provides assessment and treatment for Older Adults experiencing mental health problems.
This role is all about engagement with service users and promoting independence and recovery.
You will lead group sessions as well as provide support to service users on an individual basis
NHS Band 3 Clinical Support Worker Main Duties of the job
The main duties of the job are:
- Planning and running group sessions
- Supporting nutritional and hydration needs during the lunch sessions
- welcoming and orientating service users, family members and visitors
- carrying out physical health monitoring eg vital signs and ECG
- recording clinical progress notes in patient electronic records
- making triage telephone calls to service users or family members
- assisting service users with mobilising and personal care when needed
- accompanying service users to appointments
- administrative duties eg processing transport bookings
- environmental and safety checks
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough we will ensure equity of outcome for all
- We will offer great places to work, providing staff with supportive environment to deliver outstanding care
Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave and NHS pension scheme
- Excellent internal staff network
- We Are Proudly Diverse
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description
Job responsibilities
The clinical support worker is a core role at the Hawthorn Recovery Unit interacting with services users throughout the day.
The post will suit you if you are:
- confident communicating including within groups
- able to manage your time well and be flexible to cover a range of duties
- a good team player
- respectful and inclusive in your approach to all
As this role is patient facing at the unit it does not include remote working
The role is available full time but part time applicants will also be considered
Person Specification
Qualifications and Knowledge
Essential
- Educated to A level or NVQ level 3 or equivalent
Desirable
- Additional training eg. first aid, food handling, phlebotomy
- Knowledge of recovery and enablement as approaches within mental health
- Knowledge regarding the benefits of engaging in activity
- Knowledge of mental health conditions
Experience
Essential
- Experience of working in a role that requires people engagement
- Experience of working with older adults or in a mental health setting
- Experience of planning and running groups or activities
Desirable
- Experience of using electronic patient records
- Experience of carrying out physical health checks eg. Vital signs, ECG
Skills
Essential
- Ability to plan and run groups and activities independently
- Excellent communication skills in person by phone or videocall
- Able to prioritise and problem solve within daily management of work
- Able to adapt own communication and approach to facilitate people experiencing hearing or sight impairment, cognitive changes or high anxiety Also to be sensitive to engage those whose first language is not English
- Good IT skills to include use of email, word and progress notes in patient electronic records
Desirable
- Specific activity skills eg cooking, exercise, art, gardening, discussion, cognitive stimulation, relaxation
Personal Qualities
Essential
- Open and motivated to learn
- Able to be flexible in working duties
- Positive attitude to team working
- Respectful and inclusive approach
- Able to work regular shifts at the unit ( no remote working)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
North London NHS Foundation Trust
