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An exciting opportunity has arisen for a Health Care Assistant to join our welcoming and supportive nursing team at Belford Medical Practice.

18.5hours per week over three days.


Main duties of the job


  • Bloods tests
  • NHS health checks
  • Long term condition reviews,
  • ECG recording
  • Blood pressure checks


Administration of the following injections/vaccines (with training): B12, Seasonal Flu, Pneumococcal.

Within this role you will also be required to undertake full training to become our Care Co-ordinator.


About us

We are a successful practice with a list size of 4500 patients. We have 5 partners, are a training practice so at any one time will have GP registrars, also 3rd and 5th year medical students. We also have an excellent nursing team, and a friendly and efficient administration team. We score highly for QOF and were rated ‘Good’ in our last CQC inspection.

We are a SystmOne practice.

We are a split site practice with our main surgery sited at Belford, our branch surgery is 9miles down the coast at Seahouses. We are a dispensing practice giving patients who live a mile from the chemist the provision to get their medication from the practice.

We are part of Well Up North Primary Care Network which gives us services which include Health and Wellbeing coaches, Social Prescribers, Mental Health workers, first contact physios and Pharmacy Technician, this enables us to work closely with them to provide excellent patient care.


Job description

Job responsibilities

Job Title

Health Care Assistant



Hours per week

18.5 hours

Reports to

Practice Manager

Primary Location/Base

Belford Medical Practice

Job Summary

We are looking to appoint a Health Care Assistant to join the team here at our busy practice. You will work under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.

As part of the care co-ordinator role (full training will be provided) you will be responsible for administrative support to the Practice to support the PCN Investment and Impact Fund (IIF) Enhanced Service. This includes reporting regularly to the Practice for them to be able to keep the PCN IIF Lead updated with progress. The purpose of IIF is for practices to support ‘Primary Care Networks (PCNs) to deliver high quality care to their population, as well as supporting the delivery of priority objectives articulates in the NHS Long Term Plan’

The post holder will need to have a full understanding of the IIF Scheme.

The post holder will support practices in ensuring that all IIF indicators and targets are met within the required timescales, as set by NHS England.

Duties and Responsibilities- Health Care Assistant


  • New patient health check
  • ECG recording
  • Phlebotomy
  • Chaperoning duties
  • Processing and management of laboratory samples requested by GPs/nurses
  • Vaccine/cold chain storage, monitoring and recording
  • Surgical equipment and vaccine re-stocking and stock rotation
  • Clearing and re-stocking consulting room
  • Assisting in the assessment and surveillance of patients health and well-being
  • Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
  • Helping to raise awareness of health and well-being and how it can be promoted
  • Assisting with the collection and collation of data on needs related to health and well-being.

Duties and Responsibilities- Care Co-ordinator


  • Use SystmOne, and all other available systems to audit, report and ensure IIF adherence.
  • Produce monthly reports
  • Work collaboratively with the Practice teams to ensure all IIF targets and indicators are met
  • Aim to ensure practices have a solid understanding of the IIF Enhanced Service the work this may entail






  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

  • Using personal security systems within the workplace according to practice guidelines
  • Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
  • Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
  • Management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
  • Responsible for hand hygiene across the practice
  • Ownership of infection control and clinically based patient care protocols, and implementation of those protocols across the practice
  • Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
  • Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes
  • Monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
  • Safe management of sharps procedures including training, use, storage and disposal
  • Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
  • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
  • Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers
  • Undertaking periodic infection control training (minimum twice annually)
  • Routine management of own team / team areas, and maintenance of work space standards
  • Waste management including collection, handling, segregation, container management, storage and collection
  • Spillage control procedures, management and training
  • Decontamination control procedures, management and training, and equipment maintenance
  • Maintenance of sterile environments
  • Demonstrate due regard for safeguarding and promoting the welfare of children.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:

  • Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

Personal/Professional development

The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include

  • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
  • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work


The post-holder will strive to maintain quality within the practice, and will

  • Alert other team members to issues of quality and risk
  • Assess own performance and take accountability for own actions, either directly or under supervision
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
  • Work effectively with individuals in other agencies to meet patients needs
  • Effectively manage own time, workload and resources


The post-holder should recognize the importance of effective communication within the team and will strive to:

  • Communicate effectively with other team members
  • Communicate effectively with patients and carers
  • Recognize peoples needs for alternative methods of communication and respond according

Contribution to the Implementation of Services:

The post-holder will:

  • Apply practice policies, standards and guidance
  • Discuss with other members of the team how the policies, standards and guidelines will affect own work
  • Participate in audit where appropriate


Person Specification



  • Phlebotomy
  • Blood Pressure Checks
  • Basic IT Skills


  • Care Certificate



  • Experience of working within a nursing team
  • Experience of dealing with the public/patients


  • Experience of working in a health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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