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We are seeking to recruit an experienced Health Care Assistant in our very busy ENT/EYE Outpatients Department. The successful candidate will be joining a well-established team in which team work is at the heart of what we do. The department offers learning opportunities in our area of specialty and in depth training packages. We are multi-specialty with the department specialising in Ear, Nose and Throat and Ophthalmology. We have services at various locations which offers a variation in your role. We work closely with our clinicians and the successful candidate would require excellent communication skills, flexibility and the ability to work within their own limitations. Full training will be provided.

The successful applicants must have NVQ/QCF Diploma or Apprenticeship at Level 3 in Health & Social Care or in Care, have excellent communication skills and be flexible with working hours.

Essential criteria: Must have experience in ENT/Ophthalmology Outpatients setting and a sound understanding of OCT/OPTOS imaging.

We can offer staff gymnasiums on both hospital sites, excellent pension scheme and advice on childcare.



Main duties of the job

The Band 3 role will involve assisting the clinicians with their clinics and arranging appointments, assisting whilst procedures are carried out and setting up the equipment and rooms. There is an opportunity to learn ear syringing and this will be a key part of the job role for ENT. The successful candidate will learn our specialist imaging for Ophthalmology with the use of the OCT and Optos.



About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.


Person Specification



  • Experience within ENT/EYE Out Patients or similar environment.
  • Base level of theoretical and clinical knowledge of imaging.
  • Experience, Knowledge and awareness of patient care needs. E.g., patient monitoring and assessment.
  • Experience of dealing with members of the public



  • Able to plan and organise own and delegated workload and work under pressure in a busy environment
  • Aware of own limitations / level of competence
  • Able to use own initiative as necessary.
  • Good Literacy and Numeracy skills
  • Record keeping and documentation.
  • Ability to respond to changes in patient condition
  • Ability to work as a team member.
  • Good communication and interpersonal skills



  • Patient assessment
  • Ability to carry out and report on observations and tests.
  • Willingness to develop within role in line with service development.


  • Manual handling
  • Infection control.
  • Resuscitation.
  • Customer care / telephone and basic computer literacy
  • Knowledge of stores, ordering and requisitions



  • Educated to GCSE or equivalent.
  • NVQ level 3 in care or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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