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We have vacancies for experienced Health Care Assistant (HCA), to work in the Outpatients Department at Darent Valley Hospital. You will be expected to work on a flexible basis and will be allocated to the phlebotomy area and the outpatient clinics.

For many people an outpatients department is their first and only experience of using hospital services and the quality of care they receive from us leaves a lasting impression on them. You will be part of a team of over 45 nursing/ phlebotomy staff and will also work in collaboration with the reception team.

Outpatient Services are rapidly changing at the moment due to the Trusts Outpatients Transformation programme. You will need to be flexible in your approach to your work and your hours, to meet the needs of the service.

You must have previous experience in an acute hospital setting and established Phlebotomy skills.


Main duties of the job

To work as a member of the Outpatient nursing and Phlebotomy team, caring for patients with direct or indirect supervision, whilst maintaining a stable and safe clinical environment.

Assist in the running of the outpatient and phlebotomy clinics and /or organizing a designated clinic and working with indirect supervision from a Registered Nurse Bleep holder for advice or support.

To work across Outpatient Clinics on all Trust sites, as required by the service.


About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. Due to the government regulations for mandatory vaccinations for COVID-19 for NHS employees, it has been necessary to take significant steps to protect the health and safety of our staff and our patients. In order to comply with our duty of care, we require all of our staff to be fully vaccinated against COVID-19. Your vaccination status will be a condition of your employment and evidence of vaccination will be obtained during the recruitment process, unless you are medically exempt.

Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.


Job description

Job responsibilities

Specific Responsibilities:Works in the Clinics or Phlebotomy ensuring there is a teamapproach in the day to day organization of the unit.

Assists in the planned care of the patient with direct or indirect supervision of a Registered Nurse and/or Bleep Holder.

Organizing a designated clinic, when required; ensuring patientsreceive appropriate care, with access to a Bleep Holder for advice and/or support.


Person Specification

Education and Training


  • Willingness to complete the ‘Care Certificate’ within 26 weeks of start date
  • Must pass Trust’s maths & Literacy test (will take test if interviewed).
  • Evidence of Phlebotomy competency.


  • Customer care training. Care Certificate.
  • Evidence of training relating to the role.
  • ECG skills



  • Good understanding of infection control risk and measures.
  • Demonstrates an understanding of the needs of outpatients. Good computer skills.



  • Previous HCA experience in NHS setting
  • Competency in Phlebotomy


  • Outpatient experience.

Personal Attributes


  • Confident as will act as a Link Nurse
  • Polite, pleasant and kind manner
  • Strong interpersonal and customer care skill.
  • High attention to detail and accuracy in tasks. Ability to work under pressure
  • A ‘can do’ attitude.
  • Ability to be adaptable to meet the changing requirements and needs of the service
  • Ability to work within a multi-disciplinary team or alone.
  • Must be able to work in a COVID non-secure area.


  • Driving licence Access to a ca

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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