Job summary
Job details
| 15 August 2024 |
| Not specified |
| Negotiable |
| Full time |
| 30 August 2024 |
| Norwich, NR3 3UA |
| NHS Jobs |
| Permanent |
| A4042-24-0009 |
We are looking for an experienced and motivated Health Care Assistant / Phlebotomist who is trained in General Practice.
The Health Care Assistant will need to be able to work accurately and at pace in a multi-tasking environment, whilst maintaining excellent customer service skills showing empathy to the patients and dealing with all queries in a timely manner. Flexibility is also key within a small team.
We would be happy to consider either full-time or part-time hours. Our working day is 8.00 am – 6.00 pm, so applicants would need to be flexible to able to start and finish at these times, depending on their shifts.
We offer you: Competitive pay, 5 weeks annual leave plus bank holidays, NHS pension, Uniform, Complimentary Refreshments (all tea, coffee, water cooler), free parking, training opportunities and development, annual salary review, social events, structured environment with regular appraisal and feedback.
The successful applicant will also experience a full induction program, and supported learning with a mentor system, until confidence is gained.
Main duties of the Health Care Assistant
The main duties associated with the role are:
Phlebotomy, ECG’s, NHS Health Checks, Dressings, BP recording, LTC initial reviews.
About us
We are a busy City Practice, providing services for 8,000 patients.
Our team includes 3 GP Partners, 2 Salaried GPs, 3 Nurses with a variety of skills including Sexual Health and Diabetes Management, and a Phlebotomist. We are also pleased to welcome PCN employed colleagues and are joined each week by a Physiotherapist, a Mental Health Nurse, a Clinical Pharmacist and a Physician’s Associate.
The clinical team is supported by a skilled and well organised administration team.
We use SystmOne for our Clinical system, and also utilise various digital platforms such as Accurx and Footfall to support our processes.
We are a well established training Practice and welcome GP Registrars on six monthly placements.
If this sounds like a perfect job for you then please get in touch.
Job description
Job responsibilities
Job Summary:
The purpose of the role is to:
To assist in patient care and practice related duties working under the direct supervision of the GPs / Practice Nurses and strictly in accordance with specific Practice guidelines and protocols. The Health Care Assistant will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.
The Health Care Assistant will be required to support the practice team in providing high quality primary care services to the patients registered with the Practice. The Health Care Assistant needs to practice in a safe and confident manner, respecting the principles of health, safety, infection control and security at all times
The Health Care Assistant will be required to attend all appropriate updates and refresher courses within the timeframes specified for the clinical tasks in question. This will take into account any new or amended policies, protocols and procedures relating to any aspect of clinical practice.
Job Responsibilities
ECG recording
Phlebotomy
Blood Pressure Recording
Urinalysis
Height and Weight measurement
INRs
Application of basic dressings (under direction of Practice Nurse)
Chaperoning duties
Processing and management of laboratory samples as requested by the GPs.
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations.
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.
Helping raise awareness of health and well-being and how it can be promoted.
Maintain accurate records (both computerised and hand- written) at all times
Undertake administrative support as required
Assisting with the collation of data on needs related to health and well-being.
Any ad-hoc task as delegated by the GP Partners, within level of competencies.
Spirometry (desirable)
Diabetic Foot checks (desirable)
Person Specification
Qualifications
Essential
- GCSE standard
- Good numeracy and literacy skills (Maths & English GCSE A to C)
- NVQ 2 or above in Health Care
Desirable
- Experience of working in General Practice.
Experience
Essential
- Previous experience in a Health Care setting / NHS
- Knowledge and understanding of the Health Care Assistant Role
- Ability to self-motivate, organise and prioritise own workload
- Good interpersonal skills and the ability to communication with a diverse range of people
- Aware of accountability within role
- Excellent organisational skills
- Working knowledge of IT systems and the ability to use email / internet
Desirable
Skills
Essential
- Clinical skills – Phlebotomy
- Excellent communication skills
- Accuracy and attention to detail
- Good time-management skills
- Keyboard and computer skills
- Able to work as part of team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Woodcock Road Surgery
