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As a Health care assistant  you will work as part of the Same Day Discharge Centre ensuring a seamless transfer of patients from wards to the Centre.

Job details
Posting date: 08 July 2024
Salary: £22,383.00 per year
Additional salary information: £22383.00 a year
Hours: Full time
Closing date: 17 July 2024
Location: Wolverhampton, WV10 0QP
Company: NHS Jobs
Job type: Permanent
Job reference: C9225-24-0638

Whilst in the Same Day Discharge Centre you will ensure that patients receive ongoing care and support whilst finalizing safe and effective discharge arrangements.

We are looking for an enthusiastic motivated team member who will actively pull patients into the service working in collaboration with the Trust Capacity Team ensuring patient flow.


Main duties of the health care assistant job

To ensure that patients are safely discharged home or to another care setting as per their plan of care whilst seamlessly continuing their care up until the point of leaving hospital.

To deliver all aspects of care up until discharge which will include medicines management, direct patient care, community referrals and last dose IV antibiotics if clinically appropriate.

To actively pull patients identified as confirmed discharges into the Centre to support timely and effective flow across the Trust.


About us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.


Health Care Assistant Job description

Job responsibilities

To assist registered nurses/health care professionals in the delivery of individualised, seamless holistic patient care. according to policy/procedure.

To ensure that consent is obtained prior to delivering all aspects of patient care.

To ensure privacy and dignity are maintained at all times and protect confidential information.

To assist patients with all care as delegated by the registered nurse/health care professional.

To safely and accurately measure and record patients physiological observations e.g. pulse, respirations, blood pressure and temperature, escalating and reporting to the registered nurse/health care professional responsible for the patients care.

To safely and accurately measure and record blood glucose levels, reporting to the registered nurse / health care professional responsible for the patients care.

To accurately document any observations and care provided in the appropriate record informing the registered nurse to whom you have been delegated care, of your actions.

To safely and accurately undertake urinalysis, record the results, and report to the registered nurse or doctor accountable for the patients care.To safely obtain samples (urine, stool, sputum, etc.) in accordance with Infection Prevention policies, guidelines and clinical practices, ensuring accurate completion and verification of patient information.

To safely transport samples to the laboratories in a timely and professional manner.

To safely escort patients to other areas / departments as requested by the registered nurse / health care professional

To ensure that appropriate moving and handling techniques and equipment are used when manual handling.

To report back any relevant information to the registered nurse accountable for the patients care.Make the care of people your first concern, ensuring the patient has a positive experience whilst in your care

To answer the telephone in a courteous and professional manner, accurately taking messages and informing the relevant person(s).

Respond appropriately to patient concerns and questions raised escalating to the accountable registered nurse / health care professional for the patient during that shift.

To ensure areas are maintained clean and tidy, and are appropriate stocked against agreed levels, including storage areas and medical equipment.

To comply with Health and Safety Regulations and to report accidents / untoward incidents / hazards / unsafe equipment to the nurse in charge / registered practitioner immediately, utilizing the incident reporting system.Act in a courteous and helpful manner at all times ensuring practical delivery of compassionate care respecting others, including the care of deceased patients and their families

Maintain professional career behavior at all times as an employee of the Trust and therefore representative of our values and beliefs including the objectives of the Trust

To attend mandatory training and such courses / lectures / in-service training, as indicated by the needs of the service and own personal development, as indicated at appraisal and within personal development plan (PDP).

To be familiar with, and comply with all appropriate Trust policies and procedures.

At all times maintain a professional image and comply with the Trusts Dress Code Policy.

At all times act in a professional manner, to uphold the reputation of the profession and the organization.

To undertake any other duties as may be required to meet the needs of the service within the limitations of the grade for the post


Person Specification



  • o Experience of discharge planning
  • Ability to work well in a team
  • Motivated and ability to motivate others
  • o Ability to work safely under pressure and prioritise workload
  • Manual handling of patients whilst pulling patients into the lounge from wards areas, or transferring patients between wards pulling wheelchairs and pushing beds
  • Standard keyboard skills and knowledge of a number of IT packages such as Word, PAS, and E-rostering etc.


  • o Ability to communicate with all members of the multidisciplinary team, relatives and patients
  • Ability to communicate empathetically with patients, relatives and or carers when discussing/explaining clinical conditions and potentially distressing and sensitive information such as breaking bad new
  • Ability to deal effectively and calmly with potentially violent and aggressive situations, both verbal and physical, and also actual incidents of violence and aggression
  • Ability to multi-task and deal with high volume of information2 o Shift work required
  • Flexible approach to work, Bank Holidays, ‘out of hours’ and weekend working to meet the needs of the service
  • Shift work required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

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