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Join #TeamNNUH and our amazing Trauma & Orthopaedic team as we recruit for Healthcare Assistants on Gateley, Cringleford and the new Norfolk & Norwich Orthopaedic Centre Wards!

We are looking for Health Care Assistants to join our busy hospital in our Trauma & Orthopaedic wards as we continue to grow and expand our teams. With significant investment and expansion planned for Trauma & Orthopaedics it is an exciting time to join the wards!

You don’t need any healthcare experienceto join us as a Healthcare Assistant, and this role is the perfect entry point into the NHS.

As a Healthcare Assistant, you can expect no two days to be the same. You will support patients through their treatment, sharing their experiences and making a real difference in their journey back to health as part of a tight-knit team of healthcare professionals.

With the ongoing support of your team, and our outstanding training and development, you’ll be able to take your career anywhere you want – whether that’s having more responsibility or even becoming a team leader or registered health professional.

Hear from our Health Care Assistants talking about their role, and what being a Health Care Assistant means to them:


Main duties of the job

Supporting You

As a Health Care Assistant, you will be supported through your Care Certificate Programme, requiring completion of set modules, with help from our dedicated Clinical Educator and Practice Development teams. Upon completion of the certificate, you will also have the opportunity to pick up additional bank shifts.

We are passionate about staff development and will support you in your career as a Health Care Assistant and beyond. Opportunities arise for you to progress to a Senior Health Care Assistant (working towards NVQ Level 3), and our HCAs have also gone on to become Assistant Practitioners.

Our Health Care Assistants have the exciting opportunity to apply to join the Trainee Nursing Associate (TNA) programme, a two-year course, resulting in Nursing Associate registration and making you eligible to train as a Registered Nurse via a shortened nursing degree or Registered Nurse degree apprenticeship (RNDA). The TNA course acts as a stepping stone to becoming a Nurse, and we are proud to offer this opportunity to our Health Care Assistants.


About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream – access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics


Job description

Job responsibilities

The role of the Health Care Assistant will include…

Health care Assistants carry out many care duties directly with patients, relatives, and carers. You will be working in a hands-on, fast-paced environment where communication is vital nowhere else will a compassionate nature have such an impact. What matters most in this role is that you have a passion for helping others and enjoy working as part of a dedicated and passionate team.

The kind of duties you can expect to be involved in after training (which we will provide) under the direction of a qualified professional practitioner can include the following:

  • measuring and recording clinical observations
  • helping patients to wash and dress
  • if required assisting patients to eat and drink
  • making and changing beds

If you have experience working in a fast paced, demanding role and youre looking for a new challenge, we would love to hear from you!

When applying please use this section to explain why you are interested in a role at NNUH and how your experience is relevant or transferable to the position and why you wish to pursue a career as a Health Care Assistant.

We have permanent roles available with full and part-time hours. You do not need experience, but you must have the qualities and skills suited to caring for acutely unwell people in a rewarding but sometimes challenging clinical setting. You must be able to work some weekends, nights and public holidays.

We are not able to offer contracts for nights only or weekends only however we can offer a degree of flexibility. Rotas cover a full 24 hours, 7 days a week and involve a mixture of working long days and night shifts.Day shifts start at 07:00 and finish at 19:30. Night shifts start at 19:00 and finish at 07:30.

Working night and weekend shifts attracts unsocial hours payments. For information on pay enhancements for unsocial hours please visit this link

We offer FREE Park and Ride from Costessey (Monday to Friday)and have discounted bus tickets available for First Bus and Konectbus.


Person Specification

Qualifications/Training and Professional Development


  • General Education to GCSE Level in Maths and English Grade A-D (or equivalent knowledge))


  • Care Certificate
  • NVQ Level 2



  • Experience of working effectively as part of a team


  • Previous health/social care support worker experience

Skills, abilities and knowledge


  • Demonstrates a patient focused approach
  • Is committed to providing the best possible care to patients
  • Clear and effective reading and writing in the English language


  • Basic computer/IT skills

Attitude, aptitude


  • Caring and compassionate with excellent interpersonal and communication skills
  • Flexible, adaptable and responsible to change
  • Able to prioritise own workload and manage time effectively
  • Able to work well in a team
  • Effective role model, demonstrating NNUH’s PRIDE values of People focus, Respect, Integrity, Dedication and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

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