Job summary
Clinical Healthcare Support Workers – Experienced and New to care Opportunities
We currently have opportunities for individuals with or without previous experience at our Pilgrim Hospital in Boston.
Healthcare Support Worker deliver a key role that’s at the very heart of healthcare, and can be found across a variety of settings, from hospital clinics, to our wards and outreach services.
We are currently recruiting for both experienced Clinical Healthcare Support Workers, and also those without previous experience across our hospital sites.
What ever your background story, if you’re aged 18 years or over and have a passion for caring and supporting others, we want to hear from you.
It’s a hands-on-role, but also one of the most rewarding. Your day-to-day will vary depending on which part of the NHS you’re working in.
Start date – 24th March 2025
Main duties of the job
New to Care?
For entrants without previous experience, we offer a Band 2 Healthcare Support Worker post. These individuals will provide personal care to our patients, supporting patients with aspects such as toileting, bathing, dressing and meals. Full training and support will be provided to all individuals via our Level 2 Healthcare Support Worker Apprenticeship development programme. Please note, due to the level of training required, this post is only available as a full-time position and will include shift working hours. Time off-the-job will be provided for training.
Experienced Candidates
For those with existing experience, we have opportunities for Band 3 Clinical Healthcare Support Workers, whose role will be to undertake a range of delegated clinical care duties, recording patient observations and progressing patients treatment plans within guidelines set. Clinical duties may include taking blood pressure, blood glucose monitoring, routine observations, wound observations and simple wound dressings, removal of peripheral cannulas and catheters.
Our Band 3 Clinical Healthcare Support Workers are able to work without the need for direct supervision. Ongoing training and development will however be provided to ensure the enhanced clinical competencies have been achieved relevant to the ward/area of specialty.
Whilst our Band 3 posts are available as a full time or part-time position, applicants are reminded that they will include shift working patterns.
About us
Commitment to Ongoing Personal Development
Many of our Healthcare Support Workers have joined from different backgrounds such as customer service, hospitality, and the travel sector to name a few. All you need is the human touch, a willingness to learn, and an ability to bring a smile to someone’s face.
As a newly certified teaching hospital, we seek to provide opportunities for all staff to develop and progress. Our nursing development pathway is fully established across the Trust and offers the opportunity for individuals to access ongoingtraining and development for progression up to many registered occupations. We are also committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Work Life Balance
Whilst our Band 3 Clinical Healthcare Support Worker posts do offer flexible and part-time opportunities, our Band 2 Healthcare Support Worker opportunities are only able to accommodate full-time applicants due to the level of training required for the post. However, upon completion of the Level 2 Healthcare Support Worker Apprenticeship, our Band 2 Healthcare Support Workers will be offered the additional training and development required to progress to the Band 3 Clinical Healthcare Support Worker role, at which point flexible hours can be supported.
Job description
Job responsibilities
Simplified Application Process
We understand that the size of the NHS can sometimes make it difficult to navigate, especially with the different areas and various specialities! So, weve come together to simplify the process.
Acting centrally on behalf of our wards and departments, we will provide the details through a single advert, enabling individuals to apply once whilst being considered for the various opportunities available.
Applicants suitability for a new to care Band 2 position or an experienced Band 3 position will be considered based upon their previous experience outlined within their application. Successful applicants will then be further assessed at interview to determine which level of role would be most suitable.
Candidates invited for interview will be given the opportunity to highlight their preference of location and/or speciality, should they wish.
Age CriteriaPlease be advised that our current opportunities are only available to individuals over the age of 18.
Right to Work / VisaUnfortunately, neither of these posts are eligible for sponsorship, and therefore all applicants must have the right to reside and work in the UK.
In respect of the Band 2 Healthcare Support Worker post for individuals without previous experience, please be advised that the training will be delivered over a period of 12months through our apprenticeship programme. Due to national funding rules for apprenticeships, applicants must be able to evidence they have resided in the UK for a period of 3years or more.
Person Specification
Qualifications
Essential
- English qualification at GCSE grades D-E or Functional Skills Level 1
- Maths qualification at GCSE grades D-E or Functional Skills Level 1
Desirable
- Maths qualification at GCSE grades A*-C or Functional Skills Level 2
- English qualification at GCSE grades A*-C or Functional Skills Level 2
- Successful completion of a L2 health and/or care related college course
- Successful completion of a L3 health and/or care related college course
Experience
Essential
- Experience of working in a customer focused environment
- Experience of using computer systems for data entry and retrieval
Desirable
- Previous experience of working in a health / care setting (including study experience)
- Significant experience of working in a health / care setting
Knowledge, Skills, Behaviours
Essential
- Good customer care skills with ability to develop effective and appropriate relationships with patients, service users, relatives and colleagues
- Ability to work in a demanding and busy environment
- Understanding of the role of a HCSW
- Understanding the importance of following procedures
- Knowledge of when to seek help and advice and escalate appropriately
- Understanding of confidentiality, infection prevention, and dignity in care within the workplace
- Ability to work effectively on an individual basis or as part of a team
- Able to demonstrate effective written and verbal communication skills
- Effective communication, collaboration and interpersonal skills
- Ability to evidence/demonstrate key values and behaviours
Desirable
- Working knowledge of Health and Safety, Infection Prevention and Manual Handling
Specific Requirements
Essential
- Must be aged 18 years or over
- Committed to on-going personal development
- Living in UK for 3yrs or more
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
