At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you.
This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.
2 part-time roles available, 26hpw flexible, negotiable during the interview.
We have an exciting new opportunity to work in the Respond service, an integrated health service for people of all ages seeking asylum and refugees in London. Respond is a nurse lead, holistic healthcare assessment service that has been and will continue to be delivered in a variety of locations/ sites across London to best reach and meet the needs of this population.
Respond has developed a comprehensive integrated assessment addressing the physical, mental, dental, sexual, safeguarding, and social needs of people seeking asylum and refugees. This includes medical intervention where indicated, treatment, complex care planning, onward referrals, health education and promotion
1. Supporting the delivery of high quality, holistic, trauma informed, inclusive care to this patient population.
2. Supporting the nursing and clinical team in identification and management of the specific health and wellbeing needs of this population.
3. Supporting access to mainstream health services through education, health promotion and empowerment of this population.
4. Demonstrating flexibility and adaptability to meet the changing needs of this population as the service evolves.
The post holder will work alongside the nursing team to deliver care to people seeking asylum and refugees. They will have experience and be competent in venepuncture. The post holder will need to be able to work as part of a team, have good communication skills and be flexible and adaptable to the changing workload of a clinic environment.
Ideally the post holder will have experience of working with inclusion health groups and working with both adults and children.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
The health care assistant works as part of the Respond team under the supervision of the nursing team. This includes participation in patient care as required, contributing to clinic organisation and improvement, supporting the nursing and clinical teams in the provision of a safe and caring environment, and supporting the flow and coordination of patients.They will have an awareness of the needs of this population and experience of working with children and young people is desirable.For the role of healthcare assistant within the Respond service, there are two part time positions available (1.4 WTE, split between 2 posts).
The healthcare assistant is expected to work in UCLH and in the community, across London, as service requirements dictate. The Respond service is operational Monday to Friday during standard working hours (09.00-17.00) with flexibility as required.
The Respond team is a small multi-disciplinary team that was set up in 2021. This project has progressed and changed rapidly with the changing needs of the service and is currently transitioning into a sustainable service.
The team strives to provide inclusion health for people seeking asylum and refugees across London.
This role provides opportunities to evolve and develop the healthcare assistant role in this service.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge and Qualifications
Essential
Vocational Level 3 in health or equivalent relevant experience / HSC Diploma level 3 Advanced / Higher apprenticeship
Experience
Essential
Experience in carrying out assigned duties/assisting qualified staff after training
Working in a team
Working in a Health Care or related setting
Good standard of written and spoken English
Skills and Abilities
Essential
Able to summon help in an emergency and report risk issues to manager
Ability to carry out administrative and clerical duties appropriate to the work area
Able to reports problems as they arise and solve them where possible
Able to alert trained staff of change in patient’s condition
Able to provide essential care for patients as directed
Able to record routine observations after training
Able to use designated medical devices after training
Able to carry out clinical procedures as required
Able to use a computer and able to input and retrieve data/information safely and correctly (EPIC)
Communication
Essential
Demonstrates awareness of the importance of working in a multi-disciplinary team
Communicates effectively verbally, in writing and in electronic formats.
Communicates with patients and carers in an empathetic manner.
Demonstrates understanding of good practice in Customer Care
Able to follow instructions and complete assigned tasks
Able to support and reassure patients/carers in distress
Understands importance of maintaining confidentiality
Personal and People Development
Essential
Reflective in practice
Able to pass on ideas to manager on service improvement
Demonstrates attention to detail, in preparation to carry out tasks
Able to maintain resources efficiently and effectively, demonstrates awareness of resource management issues within boundaries of role
Understands importance of health promotion
Willing to provide support to other clinical areas within the division
Responsibilities towards promoting Equality Diversity and Inclusion
Essential
Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Respects the privacy and dignity of the individual.
Understands the implications of Equal Opportunities in practice
Specific Requirements
Essential
Ability to work at various locations across London, as service dictates.
Phlebotomy and cannulation skills or willingness to undertake training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
