Clinical Support Worker Job Summary
An exciting opportunity has arisen to work as a Support worker within the Lung Cancer Nurse Specialist (LCNS) team. You will be working with and supported by an established large LCNS team and admin co-ordinators. You will also work closely with a dedicated lung cancer MDT.
We are looking for a kind, dedicated team player with excellent communication skills and an interest in cancer to join our warm, friendly team. You would need to embrace change and enjoy service development.
The LCNS cover a large cancer pathway providing advice, social and emotional support and information to patients and their loved ones throughout their pathway. We meet patients from pre-diagnosis, diagnosis, treatment (surgery, radiotherapy, chemotherapy) and palliative care. Your work will cover clinics, wards and telephone consultations Monday to Friday, supporting the LCNS and proactively managing the electronic Holistic Needs assessment (eHNA) nurse led clinics.
We provide a one-month supernumerary inductionalong with lots of continuous education once in post and there is an opportunityto attend a lung cancer conference each year with Lung Cancer Nursing UK (LCNUK). You will also be part of a wider network of LCNS throughout the East Midlands allowing for shared experiences and best practice.
If you have experience working in Respiratory Medicine, Oncology, Palliative Care, Thoracic surgeryor community this would be a great newopportunity for you.
We look forward to meeting you.
Clinical Support Worker Main Duties
The Lung cancer nurse specialist (LCNS) team are made up of a mixture of band 6/7 and admin support.
We are part of a wider MDT working closely with consultants, nurses and admin form different directorates but that make up the whole lung cancer team. The LCNS and the support worker will cover the whole pathway working wherever the patient needs us. Lung cancer patient’s journey can be fluid, and the patients can move back and forth between specialities often due to additional co morbidities, therefore communication and documentation need to be excellent as the LCNS and the support worker are the only people seeing them through the whole patient journey.
The core part of your job is offering and completing Holistic Needs Assessments. You will meet patients in clinic to offer a phone call clinic. It will be your role to go through their concerns in a telephone clinic and complete referrals. This is a space to give patient the opportunity to share their concerns away from hospital.
Along with this it will be your role to support the LCNS to help navigate patients through the National Optimal Lung Cancer Pathway with practical help such maintaining/ ordering Nicotine Replacement Therapy and venepuncture which is required in clinics and wards.
Person Specification
Training and qualifications
Essential
- 5 GCSEs or equivalent at C or above (must include English)
Desirable
- Computer literature, familiar with ICT systems such as Microsoft Office and Outlook, Medway, NOTIS, Webhiss
- Venepuncture
Experience
Essential
- Relevant experience – clinical or administrative
- Experience working within a healthcare setting
Desirable
- Experience working within Respiratory, Oncology, Thoracics or Palliative Care
communication
Essential
- Excellent Communication Skills
Desirable
- Advanced communication training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certainly! The previous FAQ did not actually include any reference numbers (like , , etc.), so there are no numbers to remove. However, if you’d like a version that is even more concise or formatted without any numbered lists (just bullet points and clear headings), here is a revised version:
Clinical Support Worker FAQs
What Does a Clinical Support Worker Do?
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Assist patients with daily activities such as washing, dressing, toileting, and feeding.
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Monitor vital signs like temperature, pulse, blood pressure, and respiration.
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Ensure patient safety and comfort, helping with mobility and positioning.
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Maintain infection control by keeping environments clean and following hygiene protocols.
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Work as part of a team with nurses, doctors, and other healthcare professionals.
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Record patient information accurately in electronic health records.
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Perform non-clinical tasks such as escorting patients and preparing equipment.
What Skills Are Important for a Clinical Support Worker?
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Compassionate communication with patients and families.
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Practical care skills for assisting with daily needs.
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Teamwork and collaboration in a clinical environment.
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Observation and attention to detail to notice changes in patient condition.
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Responsibility and reliability in following tasks and maintaining confidentiality.
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Ethical and professional standards regarding privacy and patient rights.
Common Interview Questions
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Tell me about yourself and why you’re interested in this role.
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What skills do you bring to this position?
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How do you prioritize tasks when caring for multiple patients?
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Describe a time you handled a medical emergency.
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How do you ensure a patient’s privacy and dignity?
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Can you discuss your experience with electronic health records?
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How do you work as part of a team in a clinical setting?
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What do you do if you notice a change in a patient’s condition?
How to Prepare for an Interview
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Research the organization and its values.
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Review the job description and required skills.
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Prepare examples using the STAR method (Situation, Task, Action, Result).
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Practice common interview questions.
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Highlight key skills such as empathy, teamwork, and reliability.
What Makes a Good Clinical Support Worker?
A good Clinical Support Worker is compassionate, reliable, and observant. They communicate well, respect patient dignity, and work effectively as part of a team. They are proactive in reporting concerns and committed to patient safety.
How Does a Clinical Support Worker Differ from Other Support Roles?
| Role |
Main Duties |
Typical Setting |
| Clinical Support Worker |
Direct patient care, vital signs, infection control, team collaboration |
Hospitals, clinics |
| Personal Support Worker |
Activities of daily living, companionship, support in homes or institutions |
Home care, long-term |
| Community Support Worker |
Emotional support, life skills, community integration |
Community, home visits |
Additional FAQs
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What qualifications are needed?
Entry requirements vary, but often include relevant training or certification in healthcare support.
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Is this a good career choice?
Yes, it is meaningful, in-demand, and offers growth opportunities.
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How can I gain experience?
Volunteer or work in care settings, or complete a recognized support worker training program.
