Mental Health Support Worker Job Summary
An exciting Mental Health Support Worker opportunity has arisen to join the Community mental health in supporting our clients in the Clozapine clinic and physical health clinics. The support worker role will involve working alongside the clozapine nurse in the clozapine clinic, taking blood samples from service users with enduring mental health conditions, as well as providing assistance within physical health clinics and supporting the team with physical health interventions.
Mental Health Support Worker Main Duties
Working under the guidance of a Registered Mental Health Nurse to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational, and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise. The job includes.
- Identify patients and their personal information using their ID, documents
- or other means
- Determine the right venepuncture method based on patient age, health etc.
- Reassure patients and help them relax
- Find veins that are suitable for puncture
- Draw blood using sterilized needles, vials and other equipment
- Ensure optimal quality and quantity of samples
- Label samples correctly and send or deliver them for testing
- Answer patient questions and provide useful information
- Keep accurate records on fluid specimens and tests
- Adhere to all relevant health and safety standards while working
- Use Clinical IT systems to ensure documentation is accurate and completed in a timely fashion
NHS Mental Health Support Worker interview questions
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Why do you want to work as a Mental Health Support Worker?
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What interests you about working for the NHS?
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Can you describe your experience supporting people with mental health needs?
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How would you handle a situation where a patient becomes distressed or aggressive?
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How do you maintain confidentiality and privacy for the people you support?
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What steps would you take if you suspected a patient was at risk of harm?
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How do you build trust and rapport with someone who is reluctant to engage?
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Describe a time when you worked as part of a team to achieve a positive outcome.
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How do you manage your own stress and well-being in a challenging role?
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What does person-centred care mean to you?
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How would you respond if a patient refused to take their medication?
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Describe a situation where you had to adapt your communication style.
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How do you ensure your approach is inclusive and respectful of cultural differences?
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Tell us about a time you received feedback and how you used it to improve your work.
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What would you do if you witnessed a colleague acting inappropriately towards a patient?
To apply for this job please visit apps.trac.jobs.