Healthcare Assistant Job overview
We have excellent opportunities across the Trust for band 3 Clinical health care assistant / Support Workers role to work in our inpatient areas.
The healthcare assistant will be required to undertake and successfully pass our Healthcare Support Worker Programme, which is arranged by the Trust and Sheffield College (this is undertaken on a full-time basis during first 5 days in post). In addition, you will need to demonstrate a commitment to complete the competencies required for a Care Certificate once in your clinical area.
Interviews will be held on 24th & 25th September
Main duties of the job
As a healthcare assistant / Clinical Support Worker you will provide vital assistance to patients and support them with their physical and emotional care needs. You will also be responsible for assisting healthcare professionals in the diagnosis, treatment, and care of patients. This is a responsible and rewarding role which has a direct impact on patients’ lives. The accompanying job description and person specification details the main duties, responsibilities and individual requirements for the role and we strongly encourage you to read these documents before applying and ensure you have a clear understanding of the role and meet the post requirements.
Working for our organisation
We currently have vacancies in our inpatient areas across the Trust. The majority of roles involve working shift patterns which cover a 24 hour period. This will include working early mornings (which start at 7:00AM), afternoons, and night duty. This will also include a requirement to work regular weekend and bank holidays (please see the accompanying additional information document for more details of our shift patterns).
Whilst we are supportive of flexible working this is limited to specific areas where it meets the service needs. Successful candidates will be matched to vacancies across the trust based on service needs.
If the above description sounds like you, We would love to hear from you!
Detailed job description and main responsibilities
Please view the attached Job Description and Person Specification documents for full details regarding this post.
When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Person specification
Education and Qualifications
Essential criteria
- Completion or willingness to complete the STH 5-day Healthcare Support Worker Programme OR has a Care Certificate from an approved awarder OR Level 3 Apprenticeship (or equivalent qualification) in Health Care / health related subject
- Care Certificate from an approved awarder OR willingness to acquire this once employed at the Trust
- Level 3 Apprenticeship (or equivalent qualification) in Health Care / health related subject OR successful completion of / willingness to compete the trust’s required Clinical Support Worker training and competency package.
Experience
Essential criteria
- Experience of working in a healthcare, social care organisation / setting, or, experience of working in a service industry requiring people contact including experience of multi-professional and team working
Desirable criteria
- Experience of working in a healthcare setting as a clinical support worker / health care assistant or similar role OR relevant equivalent knowledge
Skills and Knowledge
Essential criteria
- Demonstrates insight / understanding into the role applied for in delivering care and understands the importance of confidentiality
- Ability to communicate effectively with both patients and colleagues and be able to follow verbal and written instructions
- Ability to problem solve, using initiative and own judgement to resolve routine issues
- IT literate and comfortable / confident with the use of computer systems
PROUD Values
Essential criteria
- Patients first – Committed to providing the highest levels of patient / client care, effectively escalate concerns to promote patient safety
- Respectful – Shows respect, courtesy, compassion and professionalism
- Ownership – Have a “Can Do” attitude. On-going commitment to personal development and improvement, understanding limitations and professional boundaries
- Unity – Ability to work as part of a team and independently with minimal supervision
- Delivery – Methodical and accurate with the ability to work under pressure with a flexible approach
NHS Healthcare Assistant Interview Questions:
General Questions:
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“Tell us a bit about yourself.” Share a bit about your background and why you’re drawn to healthcare. Highlight any experiences that show your compassion, empathy, and dedication to helping others.
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“What sparks your interest in becoming a healthcare assistant?” Talk about your desire to make a difference in people’s lives and why you find the role fulfilling.
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“What are your strengths and areas for growth?” Focus on your skills that are crucial for a healthcare assistant, like communication, teamwork, and adapting to new situations. When discussing an area for growth, mention how you’re actively working on it.
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“Why are you drawn to our organization?” Show that you’ve researched the company and express your admiration for their mission, values, and focus on patient care.
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“Where do you see yourself in 5 years?” Share your career aspirations and how they align with the organization’s goals. This shows ambition and commitment to the healthcare field.
Specific Questions:
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“Can you describe a challenging situation you encountered while caring for a patient and how you navigated it?” Tell a story about a difficult experience, highlighting your problem-solving skills and ability to stay calm under pressure.
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“How do you prioritize tasks when you have multiple patients with different needs?” Explain how you assess urgency, organize your workload, and provide efficient care while ensuring patient safety and well-being.
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“How do you connect with patients who struggle with understanding or expressing themselves?” Showcase your communication skills and how you tailor your approach to each patient’s individual needs.
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“How do you handle conflicts or challenging situations with colleagues or patients’ families?” Emphasize your professionalism, ability to resolve conflicts, and dedication to maintaining a positive and respectful environment.
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“What are your thoughts on the importance of teamwork in healthcare?” Highlight your teamwork experience and your understanding of the collaborative nature of healthcare.
Tips:
- Do your research on the organization and the specific role.
- Practice answering common interview questions beforehand.
- Dress professionally and be punctual.
- Project confidence, enthusiasm, and make eye contact.
- Prepare thoughtful questions about the organization and the role.
- Send a thank-you email after the interview.
Remember, the interview is a chance to showcase your passion for healthcare, your skills, and your dedication to providing exceptional care. Be prepared, be genuine.
To apply for this job please visit apps.trac.jobs.