Support Worker Job Summary
The Palliative Care Support Worker is a member of the hospital Specialist Palliative Care Team (SPCT) working at Royal Sussex County (RSCH) and Princess Royal Hospitals (PRH). Their role is integral to maintaining an efficient and effective palliative care service and ensuring patients and those important to them are able to access the support they require, as well as other health care professionals.
The Palliative Care Support Worker works alongside and under the guidance of the Palliative Care Clinical Nurse Specialists (CNS) to provide support, advice and assessment for patients who have been diagnosed with an advanced life-limiting disease. They are often the first point of contact, providing an essential link between the CNS team and health care professionals in the hospital, triaging calls, offering advice and support, signposting and referring on as required / appropriate.
Main duties of the job
The Support Worker will work alongside the palliative care clinical nurse specialist team to build and maintain good working relationships with health care professional teams both within the hospital and in the community.
The Support Worker will provide accessible information to patients and those important to them, offering resources and signposting to external charitable organisations.
The Support Worker will liaise with and refer to community palliative care services to ensure coordinated patient care from hospital into the community.
To coordinate the collection of routine service activity data and support palliative care leadership team in presenting data for quarterly and annual reports.
To manage the administrative work for the palliative care service including relevant information sharing and onward referrals.
To provide patient and family psycho-social support and guidance, alongside the palliative care clinical nurse specialist team.
About us
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance – because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
To apply for this job please visit apps.trac.jobs.