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We are looking for a positive enthusiastic Health Care Assistant  to join our Imaging team as a Health Care Assistant.

The successful applicant needs to have good communication skills and have the ability to work with a wide variety of people.

You need not have previous experience, but it is essential that you have willingness to care and put patients first. You will be supported in learning how our department runs and what is expected of you in this role.

This role provides support to the Professional staff in the department both through patient contact and administratively. The post holder will be covering a variety of areas including Ultrasound, CT, Nuclear Medicine, Emergency Department, Fluoroscopy, MRI, and you will therefore be required to have a flexible approach to the working day, in order to accommodate these areas and site which includePeterborough, Stamford, City Care Centre, Hinchingbrooke and the Community Diagnostic Centre, Peterborough.

We operate 8am to 8pm 7 days a week.

If you enjoy variety and would like to work in a stimulating environment then this could be the job for you.


Main duties of the job

Responsible for providing a range of support services to the Diagnostic Imaging Department encompassing technical and ancillary duties as allocated by qualified nursing and radiographic staff at North West Anglia NHS Foundation Trust. These duties will include providing relief cover of the department reception desk. The post holder will be expected to maintain a flexible approach to changing duties and times of work.


About us

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
  • Membership of the NHS Pension Scheme:
  • Flexible working opportunities;
  • Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
  • Opportunities for career development and training to help you progress in your role;
  • Wellbeing support and activities to promote a healthy work environment;
  • Access to our in-house physiotherapy service;
  • On-site canteens offering subsidised meals;
  • Subsidised staff parking (currently free);
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.


Job description

Job responsibilities


2) Technical:

  • Undertake tasks in all areas of the department in line with departmental protocols.

This includes:

  • Ensuring all necessary documentation pertaining to patient examinations is completed, and undertake any other clerical duties as required by the Senior Radiographer(s) or designated Superintendent Radiographer.
  • Report any faults arising from the equipment.

b) Patient/Client Care:

  • To improve patient flow through the various subsections of the department, provide patient care, and provide support to other members of the Diagnostic Imaging team.

The post holder will achieve this through:

  • Timely transfer of patients to and from the ward or outpatient waiting areas as required.
  • Receiving the patients including clerking using the RIS; maintenance of the day lists and dealing with any telephone enquiries.
  • Arranging for the undressing of patients in the appropriate areas and assisting when necessary.
  • Checking patient ID and providing them with relevant information about their procedure.
  • Preparing patients for their Imaging procedure in line with their role and department imaging protocols. This includes giving water to drink and Venous cannulation for IV access.
  • Assisting patients in the imaging rooms and ensuring their comfort and safety prior to examination.
  • Chaperoning patients during examinations and escorting patients between ward and department.
  • Assist patients from Imaging Room and arrange transport, as required, also ensure the patient has any relevant information before they leave the Department.
  • To ensure the patients safety, emotional and physical well-being and dignity and treat them with respect while under the care of the radiology department.
  • Supervise waiting areas and keep all patient zones tidy, issue linen to the patient changing areas.



Person Specification

Education & Qualifications


  • Maths and English skills equivalent to Level 1 Literacy and Numeracy


  • Completion of Care Certificate
  • NVQ/QCF Level 2 or 3 in Health-related subject



  • Experience caring for others or providing customer service
  • Experience of working as part of a co-ordinated team but also independently


  • Previous experience within a clinical environment
  • Experience of using hospitals systems

Key Skills


  • Ability to communicate clearly in English in writing, via IT, verbally and using the telephone
  • Experience of using Microsoft office packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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