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  • Full Time
  • Swansea


The Health Care Assistant will  take responsibility of undertaking personal and general care tasks in the Home with a goal to ensure the provision of high-quality care to the residents in conformance with Company standards, policies, and procedures, and other legal requirements from statutory and regulatory bodies.




I. General

These duties and responsibilities apply to all jobs in the Home:

  1. The Health care assistant will  support the Management Team in all aspects of the Home’s running by ensuring awareness of one’s own duties and responsibilities and by committing to work within the agreed scope of the job role.

2.  The Health care assistant will work as part of the team providing a comfortable and safe environment that promotes the physical, mental, social, and spiritual well-being of the residents in the Home. This includes maintaining a high standard of care through adopting a person-centred care approach in alignment with the VIPS framework:

a. V aluing – unconditional valuing of the person regardless of their illness

b. ndividualised – treating the person as an individual

c. P erspective – looking at the world from the person’s perspective

d. S upportive – providing a positive social environment in which a person can experience well-being

3. The Health care assistant will support the creation of a friendly and welcoming atmosphere to everyone in the Care Home. This includes maintaining confidentiality and respect towards residents and their relatives and friends.

4. The Health care assistant will ensure familiarity and understanding with Company standards, policies, and procedures, and other legal requirements from regulatory bodies.

5. The Health care assistant will promote equal opportunities and to comply with the anti-discriminatory policy.

6. The Health care assistant will attend and to participate in staff meetings and professional trainings when required.

7. The Health care assistant will provide assistance to professional agencies performing workplace inspections or evaluations when necessary.

II. Principal Duties

1. To supervise a team of care assistants.

2. To demonstrate effective leadership that promotes the development of the care staff through coaching, conducting appraisals, and assisting trainings.

3. To participate in the working rotas, including evenings, weekends and Bank Holidays as necessary, for the efficient provision of care for all residents in a way that respects the dignity of the individual at all times.

4. To promote professional collaboration with colleagues (e.g. manager, nurse, kitchen; including GPs, pharmacy, etc.) that involves mutual sharing of support and information where necessary and appropriate.

5. To provide care assistance that is appropriate to the health condition of the resident. This means that it is a pre-requisite for this duty to ensure awareness of the individual needs and preferences of the resident (e.g. medical history, special diets, anxiety triggers, etc.). This may include the following tasks:

· Providing bathing and showering assistance

· Providing transfer assistance from bed to chair, from wheelchair to toilet, etc.

· Providing personal grooming assistance (e.g. maintaining the appearance and cleanliness of hair, skin, and nails; helping to dress up)

· Providing toilet assistance

· Providing food and drinks; or full assistance in feeding

· Providing specific medical care needs (e.g. Diabetic care)

· Providing encouragement or assistance with the administration of medicines

6. The Health care assistant will provide assistance with light housekeeping inside bedrooms or around communal areas to maintain the cleanliness of the Home.

7. To perform care needs assessment; to suggest and implement care instructions; and to evaluate the outcome of the care plan.

8. The Health care assistant will contribute in conducting risk assessments.

9. The Health care assistant will regularly update and submit necessary care documentations (e.g. care plan, care charts).

10. To ensure that residents attend appointments with physicians and healthcare professionals (e.g. GP, chiropodist) as needed.

11. The Health care assistant will continuously monitor and document health related conditions. Any observed changes and abnormalities should be immediately reported to the manager and/or the nurse in charge.

12. The Health care assistant will recognize the importance of therapies, entertainment, and social activities offered to the residents in terms of enhancing their quality of life. This means that the staff must be willing to participate in the said events held in the Home while taking into consideration the individual needs and preferences of the residents.

13. The Health care assistant will take responsibility of ensuring continuous personal and professional development related to the field of social care by attending relevant meetings, trainings, and courses; and reading recent articles and journals.


III. Compliance

1. To ensure awareness and adherence to the following policies, procedures, and regulations:

a. Medicine Control, Administration, Custody, and Disposal Policy

b. Confidentiality policy and complaints procedure

c. Regulation and Inspection of Social Care (Wales) Act 2016

d. Infection control and PPE policy


IV. Management of Health and Safety Systems

1. The Health care assistant will support the need in keeping the health and safety of the working environment through safe working practices which includes:

a. full awareness regarding fire safety precautions and drills

b. full awareness and adherence to infection control and PPE policy

2. The Health care assistant will support the Management Team and Manager in their duty as ‘responsible officers’ for the Home under the Health and Safety at Work Act 1974 and the Fire Regulations.

3. The Health care assistant will ensure the proper use and handling of equipment and facilities.

4. The Health care assistant will take responsibility of immediately reporting workplace injuries, accidents, or infections incurred by self, a colleague, or a resident to the Manager.

5. The Health care assistant will take responsibility of immediately reporting potential hazards in the workplace such as damaged or faulty furnishings, furniture, or appliances to the Manager.





  • Supervisory: 1 year (preferred)
  • Providing care: 1 year (required)
  • Health care: 1 year (required)


  • English (required)




99 Percent Guaranteed Interview Questions for Senior Health care Assistant:

The following questions are tailored for senior health care assistant roles, focusing on experience, leadership, and advanced skills:

Experience and Qualifications questions for health care assistant:

  • Tell me about your experience as a healthcare assistant, specifically highlighting any leadership or mentorship roles you’ve undertaken. (Focus on demonstrating your ability to guide and support other team members.)
  • What specific training or certifications do you have that make you qualified for a senior position? (Highlight any specialized training like dementia care, wound care, medication administration, etc.)
  • Describe a time when your initiative and decision-making skills made a significant difference in a patient’s care. (Showcase your ability to take charge and act independently when necessary.)

Leadership and Mentorship questions for health care assistant:

  • How do you approach leading and motivating a team of healthcare assistants? (Emphasize your ability to inspire, delegate tasks effectively, and create a positive work environment.)
  • How do you provide constructive feedback to team members to help them improve their performance? (Demonstrate your communication skills and your ability to mentor and develop others.)
  • Describe a situation where you had to resolve a conflict or disagreement within your team. How did you handle it? (Show your conflict resolution skills and ability to maintain a cohesive team.)

Advanced Skills and Knowledge questions for health care assitant:

  • How do you assess and respond to changes in a patient’s condition? (Highlight your ability to recognize subtle signs of deterioration and take appropriate action.)
  • Describe your experience with complex care needs, such as dementia, palliative care, or wound management. (Show your expertise in handling specific patient populations.)
  • How do you stay up-to-date with the latest developments and best practices in healthcare? (Demonstrate your commitment to continuous learning and professional development.)

Additional Questions for health care assistant:

  • What are your long-term career aspirations in healthcare? (Show your ambition and potential for growth within the organization.)
  • How do you handle stress and maintain your well-being in a demanding healthcare environment? (Demonstrate your resilience and ability to manage the challenges of the job.)
  • What do you consider the most important qualities of a senior healthcare assistant? (Show your understanding of the role’s responsibilities and expectations.)


  • Be prepared to provide specific examples from your experience to support your answers.
  • Ask thoughtful questions about the organization, the role’s expectations, and the team you’ll be working with.
  • Express your enthusiasm for the position and your commitment to providing high-quality care.

By preparing well and showcasing your experience and skills, you can increase your chances of landing the senior healthcare assistant position.

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