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Support Worker Job Summary

We are delighted to have opportunities for enthusiastic and dedicated mental health support workers to join us and work within a busy and innovative CAMHS Outreach service to offer Home Treatment for young people with eating disorders.

Our service operates from 8am – 8pm 7 days a week, across Bristol, South Glos & North Somerset. We are looking for staff to cover these areas. Due to the wide patch we cover, driving license and car to allow the ability to travel across these areas as crucial to the role.

The roles will include a variety of training opportunities, including training in family based treatment, CBT-E, crisis support and supportive eating.

We will also offer opportunities to access our wider CAMHS training curriculum, alongside regular individual and group supervision. You would be working amongst a skilled, supportive & caring team of registered and non-registered practitioners.

Main duties of the Support Worker job

Our Service operates from 8am to 8pm, including weekends, which allows us to offer young people, and their families enhanced levels of support. We provide short term intensive home treatment (around 6 weeks) as an extension to a Community CAMHS care package.

We aim to support young people and their families to avoid inpatient admissions where possible and support them with recovery in a home setting.

The support worker team currently is made up of a skilled mix of band 7 & band 6 Mental Health Practitioners & Band 4 Support Workers. We aim to work in pairs where possible, however there are times that you would be expected to work autonomously with indirect support and supervision from a registered practitioner.

This role will be working within a specialist CAMHS eating disorder service which offers a real opportunity to develop new skills whilst also increasing your current skills and knowledge base via direct work and specialist training.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

Job description

Job responsibilities

Please see uploaded job description and support worker person specification

– Providing meal support, psychoeducation and emotional support to young people and their families who are effected by an eating disorder within Bristol, South Glos and North Somerset.

– Providing support in young people’s homes to prevent hospital admissions where possible.

– Working alongside colleagues within the ED Home Treatment Team, and wider colleagues from Acute trusts and CAMHS.

– The Support worker will Work autonomously at times, with indirect supervision from registered staff within the team.

–The Support worker will Keep clear and accurate records of appointments including; engagement, Safeguarding concerns, food and fluid intake & interpersonal communication with a family and care team.

– Supporting young people and families at home to manage periods of distress and upset.

– The Support worker will Support young people and families to develop positive ways of managing and coping,

– Providing support in conjunction and as an extension of Family Based Treatment for an ED which will be provided by the Locality CAMHS Team.

– The Support worker will Work in a person centred way with young people who will have different diagnoses, co-morbidities and needs within an Eating Disorder support framework.

– The Support worker will asess and support young people with physical health symptoms, with clear care plans and escalation plans.

This role includes working alongside our colleagues from acute settings, you will be part of a multi-disciplinary team, which at times supports young people who are fed by nasal gastric tubes in their home for short periods of time.

Person Specification



  • Ability to study at degree level/ proven academic success (including good literacy and numeracy)
  • Experience of working within Mental Health, Supportive or relevant role/ study
  • Able to travel to meet requirement of role

Skills and competencies


  • Computer literate
  • Ability to study as a self-motivated learner who can formulate their own progress towards learning objectives and negotiate pathways to achievement with supervisory teams
  • Ability to learn in a variety of settings and using a variety of learning methods



  • Knowledge of children and young people gained through academic study or experience in child development, child wellbeing or mental health
  • Knowledge of or desire to work in an ED setting


  • Knowledge of the educational system in England

Previous Experience


  • Experience of working with CYP in educational/ MH/ youth work/ Support setting
  • Experience of working within mental health or support worker setting
  • Experience of supporting someone with an ED

Specific Attributes


  • Ability to personally manage a sensitive, traumatic and potentially emotionally distressing caseload
  • Excellent oral and written communication skills

personal qualities


  • Self motivated
  • Team player
  • Excellent time management and organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Closing Date: 15 July 2024

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