Support Worker Needed In London: Visa Sponsorship Available

Job Summary

We are launching a brand-new Enhanced Home Treatment Team (Night Function) as part of Phase 1 of the Trust’s Crisis Pathway Redesign. This innovative service has been developed in response to the needs of our local communities and aims to provide specialist crisis care overnight, ensuring that people receive timely, compassionate support when they need it most.

As this is the first phase of a wider redesign programme, the service will continue to develop and evolve. Staff joining the team will play an important role in shaping how the model grows, helping us to learn, adapt, and embed new ways of working that best meet the needs of our service users.

The Enhanced HTT Night Function will:

• Operate across our 5 boroughs (Wandsworth, Merton, Sutton, Kingston Richmond) to support adults experiencing mental health crisis during the night hours.
• Work closely with daytime HTTs, Liaison Psychiatry in Emergency Departments, the Mental Health Crisis Line, and other services to provide seamless, 24/7 support.
• Offer a truly multidisciplinary approach, bringing together nurses, support workers, and other professionals to deliver safe, effective, and recovery-focused care at home.

This is a unique opportunity to join a service from the ground up, shaping its culture, values, and ways of working. By joining us at this exciting stage, you will be part of a forward-thinking team that is committed to collaboration, continuous improvement, and making a real difference to people’s lives.

Main duties of the job

We are excited to be recruiting Crisis Support Workers (Band 4) to join our Enhanced Home Treatment Team (Night Function). This is a new and innovative service model designed to provide safe, responsive, and compassionate care overnight to people experiencing a mental health crisis in the community.

As a Crisis Support Worker, you will work alongside experienced mental health nurses, supporting the delivery of urgent and intensive home-based care at night. You will play a vital role in ensuring that service users receive timely support, practical assistance, and compassionate listening when they need it most.

You will:

• Provide direct care and support to service users in mental health crisis during the night.
• Support registered practitioners in delivering assessments, interventions, and care planning.
• Carry out home visits, welfare checks, and practical support alongside qualified staff.
• Contribute to risk assessments and the monitoring of mental state, wellbeing, and safety.
• Engage with families and carers to provide reassurance, advice and signposting.
• Document care clearly and promptly on electronic systems (e.g., RIO).
• Work closely with colleagues across the Crisis Pathway, Liaison Psychiatry, Emergency Services, and community teams.