Support Worker Job Summary
We are looking for support worker who have a flexible approach to working, those who are caring, kind and compassionate, and happy to work as part of a large but inclusive team within the Ultrasound Departments of The Mid Yorkshire Teaching NHS Trust.
Mid Yorkshire Teaching NHS Trust includes Pontefract, Pinderfields (Wakefield) and Dewsbury Hospitals, the newly opened Wakefield Community Diagnostic centre (CDC) and from 6 GP practises in the Community. You will be expected to work across the three hospital sites.
The Clinical Support Worker (CSW) undertake a variety of roles which include administrative and patient care duties, working closely with sonographers in the clinical setting.
A reasonable standard of secondary education and basic computer skills are essential.
If you are enthusiastic, caring and enjoy working in a busy clinical environment this may be the opportunity for you.
Patterns of work are daytime shifts with a requirement to work between 7:30am and 6:00pm. Services are provided 7 days per week across the three hospital sites.
Mid Yorkshire Teaching NHS Trust is well placed along the M1 and M62 corridors with good links to Leeds and Sheffield.
For details of posts or an informal visit, contact Tracy White Ultrasound Team Leader on 01924 541592 tracy.white5@nhs.net.
DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE
*Interview for this post will commence on 16/12/2024*
Main duties of the job
To work as a member of the team delivering high quality service within Ultrasound.
To carry out administration duties in a manner that supports departmental targets and ensures compliance with standard operating procedures.
To undertake both administrative and patient care duties to enable a patient focused service.
About us
We provide care and support to over a million people in Wakefield and Kirklees in their homes, community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront of innovation and research, and we invest in teaching and the development of our workforce.
We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasm irrespective of age, disability, neurodivergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances including providing unpaid carers support to someone with a health and care need. As ethnic minority groups, members of the LGBTQ+ community, and people with a disability/neurodivergence are currently under-represented across the organisation, we encourage applications from members of these groups. We have policies and procedures to ensure all applicants are treated fairly and consistently.
We are proud of our staff networks – who offer valuable guidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.
Job description
Job responsibilities
To assist the Radiologists, Sonographers, and other staff in providing a comprehensive efficient service.
The post holder will ensure that patient documentation is administered efficiently using the Radiology Information System and the eCaMIS PAS system.
In relation to patient care the post holder will ensure that every effort is made to maintain patient safety and wellbeing, adhering to moving and handling policies to ensure that patients come to no harm.
Booking in/attending patients on the Radiology information system, performing ID checks to comply with policy.
The post holder will ensure that patients are appropriately dressed for their procedure, assisting the patient in dressing and undressing as required, escort the patient in and out of the examination room and help position the patient for their examination as appropriate.
The post holder will prepare the room for the patients examination and prepare and administer to patients oral preparation, under guidance of the Sonographers.
Chaperone patients when required.
Monitor patients in the waiting areas and respond to their needs if a patient requires further assistance.
The post holder will undertake general observation of patients and report any concerns to the Sonographers or medical staff.
The post holder will adhere to control of infection policies in support of patients with known infection, paying attention to personal protection (e.g. use of appropriate PPE).
The post holder will ensure that the environment and equipment is clean and fit for purpose to reduce the incidence of hospital acquired infection.
The post holder may be required to undergo training for aseptic non-touch technique (ANTT).
The post holder will be required to become competent in using the CARPS web logger to arrange portering tasks.
Person Specification
Knowledge and Awareness
Essential
- Awareness of own limitations.
- Awareness of risks, identifying them and alerting appropriate personnel.
- Able to communicate clearly and concisely.
Desirable
- Awareness of Health & Safety at work.
- Awareness of Moving & Handling.
- Understanding of patient confidentiality.
Skills and Abilities
Essential
- Basic computer literacy and keyboard skills.
- Ability to receive and communicate information verbally and in writing.
- Maintain a safe working environment for self and others.
Desirable
- IT skills and qualifications.
- Ability to work accurately under pressure.
Personal Attributes
Essential
- Ability to act diplomatically in sensitive situations involving patients or staff.
- Friendly, respectful of colleagues, approachable, clean and tidy appearance.
- Good customer service/patient care skills.
- Able to fulfil all physical aspects of the role including manoeuvring trolleys and beds, ability to assist frail and ill patients.
- Awareness of own limitations.
- A willingness to abide by the Trusts Equality and Diversity and Health and Safety Policies.
Desirable
- Ability to work under moderate pressure.
- Adaptable to changing environment.
Qualifications
Essential
- A reasonable standard of education to include CSE or GCSE in English Language and Maths or equivalent/experience.
Desirable
- NVQ Level 2/3 qualification in related subject.
- IT skills qualifications.
Experience
Essential
- Experience of good customer or patient care.
- Basic Computer skills.
Desirable
- Previous experience in an administrative role.
- Experience of working within a related area e.g. Health/Social Care Setting.
- A willingness to learn NHS computer software systems.
- Experience of working with confidential material.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Mid Yorkshire Teaching NHS Trust
